How I work

I help individuals, organisations, and places make better decisions that contribute to human flourishing.

My work is centred on an integrated Public Value Decision-Making System that provides a common framework for stewardship, decision-making and continuous improvement.

For organisations and larger places, I apply the Better Decisions, Better Outcomes (BDBO) framework during the Think stage to help leaders identify the right problems, opportunities, outcomes, public value and therefore the right things to plan before detailed planning begins.

How the system works

The Public Value Decision-Making System provides a framework for understanding how decisions are made and how value is created.

The system consists of leadership, fit for purpose capability, principles and community intelligence and capability applied across four interconnected phases:

  • Think  Understanding the current situation, desired outcomes, options, risks, opportunities and priorities.

  • Plan  Developing strategies, business cases, implementation plans and investment approaches.

  • Do Delivering services, programmes, projects and initiatives.

  • Review Measuring results, learning from experience and improving future decisions.

Public value is created through all four phases. Better outcomes depend not only on effective delivery, but on making sound decisions about what should be planned and delivered in the first place

My primary methodology is Better Decisions Better Outcomes (BDBO).

BDBO is applied within the Think phase of the Public Value Decision-Making System.

It helps decision-makers answer five fundamental questions:

  • Where are we now? Understanding the current situation using evidence, lived experience and stakeholder perspectives.

  • Where do we want to be? Clarifying the outcomes that matter most.

  • What is causing the gap? Identifying the drivers, barriers and opportunities influencing outcomes.

  • What options exist? Exploring practical alternatives and choices.

  • What should we do next? Identifying priorities and actions that are most likely to improve outcomes.

Better Decisions Better Outcomes (BDBO)

Applying the Same Principles at Different Scales

Although the context and methods differ, the same underlying principles of stewardship, evidence, participation, prioritisation and continuous improvement can be applied at different scales.

Individuals

Grounded Life Stewarding

Helping individuals gain greater clarity, confidence and practical direction across the important areas of their lives.

This includes understanding where they are now, identifying what matters most, recognising what may be holding them back and determining the next faithful and practical steps.

Organisations

Better Decisions, Better Outcomes

Helping boards and leadership teams strengthen governance, strategy, prioritisation, investment decisions, organisational capability and accountability.

BDBO helps organisations move beyond disconnected initiatives by establishing a clearer line of sight between their mandate, evidence, choices, investments and intended outcomes.

Places

Suburbs— ACoRN

Helping communities strengthen connection, capability, community resilience and disaster resilience while producing credible community intelligence that can inform public decisions and investment.

Cities, Districts, Regions and Nations — BDBO

Helping leaders bring outcomes, evidence, community intelligence, strategic choices and investment priorities together across organisations and levels of government.

This supports more coherent portfolios of initiatives for improving outcomes across a place.

From Better Thinking to a Coherent Portfolio

The BDBO Portfolio Business Case shows how outcomes, evidence, community intelligence, options, priorities and investments can be brought together in one coherent portfolio.

It provides a practical bridge between better thinking and the strategies, programmes, projects and investments required to deliver better outcomes.

What Are You Working Through?

Whether you are seeking greater personal clarity, leading an organisation through complex choices, or working to improve outcomes for a community or place, a conversation is a simple place to begin.